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AN, NGUYEN THUY
Vietnamese. 1992.

Mobile: +84-931-477-299
Email: ngthuyan14@gmail.com
LinkedIn

Full-stack Designer with L&D experience, specializing in growth-centered design with low-cost, high-impact solutions for businesses with versatile strategies.

Now seeking Associate/Support role under Manager level leadership at mental health/well-being or education startups to create products and services that truly matter (remote or willing to relocate).

Curriculum vitae, 2025.

Education

FPT x ARENA MULTIMEDIA (APTECH LTD.)
Advanced Diploma in Multimedia
2011 - 2013
Grade: Distinction
Received partial scholarship based on entrance exam performance.

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PLATO BRAND ACADEMY
Certificate in Branding & Marketing
2022
Insight for Branding and Marketing Program
Recognized as one of the top 10 students (out of 65 participants) for potential development.

Self-Employed
Experience

STAYLAB SERVICE., JSC
Co-founder
Jan 2019 – July 2025

UX/ Product Design Outsourcing: Managed cross-functional Product team of 10-15 members (full-time and freelancers), overseeing projects with clients: Momo, Domino's Pizza (ACFC), Generali and start-ups in Vietnam.
Training Development: Built and managed UX and Product Management courses (total 29 cohorts) targeting mid-level professionals in the tech industry, priced at USD 282 - 386 per learner for a comprehensive 2-month program.
Generated consistent enrollment primarily through word-of-mouth marketing, achieving more than 25% learner retention rate.
Built strategic partner relationships and conducted market research to expand course offerings. Won competitive bids for private corporate training contracts.

UX & Digital Product
Experiences

CHRISTINA CO., LTD
Product Designer
Sep 2018 – Oct 2019

Collaborated within a flat-hierarchy team of 5 product designers managing 4 main products: Accommodation Booking website, Itinerary web-app, Property Management platform, and Mobility app.
Conducted qualitative user research with 20 internal hosts to gain significant insights in the Property Management Platform and booking user flow in 3 months.
Successfully took over the Mobility app design project from a German design studio, developing a comprehensive design system and revamping key user flows.

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CAU DAT FARM (SEEDCOM)
Product Manager
Jun 2015 – Jun 2016

Worked directly under the supervision of 2 key investors and 3 directors, transitioning from freelance designer to full-time position while successfully building and launching the company website within one month.
Managed coordination between an outsourced development team to ensure timely project delivery.
Cross-functionally collaborated with Business Development (9 members) and Marketing (3 members) teams across two cities to successfully launch the first showroom experience from zero to completion.
Led a three-person design team to adapt brand guidelines and implement comprehensive designs for the entire POSM.

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VARIOUS ORGANIZATIONS
Freelance Designer
Jul 2016 – Sep 2018;
Feb 2012 – May 2015

Had the privilege of collaborating with various SMEs and corporations, working closely with C and D-level executives to provide exceptional UX research and UI design for more than 20 projects including Ringier Vietnam (Elle, Women's Health, Marry Network, Muabannhadat) and Ajinomoto Vietnam.
Collaborated remotely with Little Spoon, a rapidly growing US baby food startup with multi-million-dollar funding, creating UI concepts and designing more than 200 icons for their early stage.

Training & Talent
Development Projects

VIETTEL HIGH TECH
Trainer
Jan 2023 – Apr 2023;
Sep 2021 – Jan 2022

Completed 2 UX/ Product training projects for 10 senior designers in Military and Civilian sectors.
Led end-to-end process: opportunity identification, customized hands-on knowledge structure, LX design, documentation with high-standard privacy and QC.
Managed deliverables assessment; training and recruiting 3 additional trainers; securing 1 Director-level guest speaker.

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KEYFRAME
Instructor
Jun 2018 – Jan 2022

Trained 24 cohorts, 360 learners, over 400 teaching hours, helping numerous designers successfully transition into UX/UI careers.
Created curriculum by conducting qualitative learner interviews for continuous improvement; collaborated with businesses to develop real-world assignments.

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DEV-C BY FACEBOOK VIETNAM
Instructor
Jun 2019 – Oct 2019

Collaborated with Coder School to develop Product Management syllabus in the Facebook DevC program sponsored for talented Vietnamese students.
Delivered 46 hours of training to 25 fully-scholarship students, preparing them to compete in the Vietnam Innovation Challenge finals.

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ROBERT BOSCH VIETNAM (RVBH)
Teaching Assistant
Jun 2019 – Jul 2019

Collaborated with Coder School and assisted in delivering "User Experience Design 101" training program - a 4-week intensive course combining face-to-face and online blended learning activities.
Facilitated hands-on learning activities and group projects, helping 12 senior designers apply UX design techniques and evaluation methods in real-world scenarios.

Public Speaking

SEASONAL EVENTS
Facilitated UX/ Product workshops at:

Top Vietnamese companies: FPT Online, Mobile World Group, Vietjet;
Outsourcing companies: ITR Vietnam, Saigon Ruby sponsored by Nimble.

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UXVN - 2022
Conference keynote
alongside industry experts from Miro, Grab...

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PRODUCT MASTERY CONFERENCE
Host
December 09, 2023

Led a dedicated team of 5 through intensive 2-month preparation, overseeing all aspects of event planning, marketing, and execution.
Successfully secured high-profile speakers including 3 Heads of Product and 1 Chief Product Officer.
Facilitated networking opportunities between 50 industry participants and 3 Director-level guests from multinational corporations.

Awards

2nd Prize
ACB HACKATHON
Oct 2019
Awarded second place in team competition, recognized by Mr. Tu Tien Phat, CEO of ACB.

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Instructor Excellence Award
DEV-C BY FACEBOOK VIETNAM
Jan 2019
Recognized for outstanding performance in Product Management Track instruction.

Skills

PROFESSIONAL & TECHNICAL SKILLS

Learning Design & Training:
+ Knowledge gap analysis.
+ Curriculum development.
+ LX design.
+ Course sales & marketing.
+ Event planning.
UX and Product Development:
+ Design thinking, triple diamond.
+ Heuristic evaluation and UX audit.
+ User interview and survey.
+ Wireflow, prototyping, MVP.
+ Usability testing (qual & quan).
Technical Tools:
+ Figma Product Suite.
+ Miro, Whimsical.
+ Lovable, Claude.
+ Notion, Trello.
+ Hotjar, Google Analytics.

HUMAN-CENTERED SKILLS

Project Execution:
+ Resource allocation.
+ Roadmap prioritization.
+ Sprint planning.
+ Stakeholder management.
+ Negotiation.
Communication & Leadership:
+ Public speaking, facilitation.
+ Constructive communication
+ Soft-power influence.
+ Emotional intelligence.
+ Bounded empathy.
Personal Development:
+ Active reading.
+ Storytelling.
+ Visual thinking.
+ Yoga & breathwork.

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