1. Context
2. Objectives
3. Constraints
4. Stakeholder mgmt
5. UX/Product challenges
6. Outcomes
7. Reflection
Step 3: Cooked the solution inside the brand system
The solution came from bringing the cozy feeling of the physical stores into the digital experience, because warmth is what makes food look more appetizing and more yummy.
I directed the team to develop concepts within the brand system: deeper blues, natural imperfection textures, close-crop pizza photography, and friendlier illustration at peak moments.