1. Context
2. Objectives
3. Constraints
4. Stakeholder mgmt
5. UX/Product challenges
6. Outcomes
7. Reflection
Thanks to the VFBS board and in-house team, whose trust and openness made every session worth showing up for.
To Nhan and the Bitto engineering team for a partnership that made the work possible.
And to my team (especially Quang, Ngoc, Gia Tu, and Kieu) who did the work that mattered!
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