Vietnamese. 1992.
Mobile: +84-931-477-299
Email: ngthuyan14@gmail.com
Now I'm ready for my next step: moving into people-focused work where I can use my strengths in understanding others, communication, and connecting teams. Looking for mentorship and a place to learn while helping with talent building.
Advanced Diploma in Multimedia
2011 - 2013
Grade: Distinction
Received partial scholarship based on entrance exam performance.
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PLATO BRAND ACADEMY
Certificate in Branding & Marketing
2022
Insight for Branding and Marketing Program
Recognized as one of the top 10 students (out of 65 participants) for potential development.
Experience
Co-founder
Jan 2019 – July 2025.
- UX/ Product Design Outsourcing: Managed cross-functional Product team of 10-15 members (full-time and freelancers), overseeing projects with clients: Momo, Domino's Pizza (ACFC), Generali and start-ups in Vietnam.
- Training Development: Built and managed UX and Product Management courses (total 29 cohorts) targeting mid-level professionals in the tech industry, priced at 7M-10M VND per learner for a comprehensive 2-month program.
- Generated consistent enrollment primarily through word-of-mouth marketing, achieving more than 25% learner retention rate.
- Built strategic partner relationships and conducted market research to expand course offerings. Won competitive bids for private corporate training contracts.
Experiences
Product Designer
Sep 2018 – Oct 2019.
- Collaborated within a flat-hierarchy team of 5 product designers managing 4 main products: Accommodation Booking website, Itinerary web-app, Property Management platform, and Mobility app.
- Conducted qualitative user research with 20 internal hosts to gain significant insights in the Property Management Platform and booking user flow in 3 months.
- Successfully took over the Mobility app design project from a German design studio, developing a comprehensive design system and revamping key user flows.
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CAU DAT FARM (SEEDCOM)
Product Manager
Jun 2015 – Jun 2016.
- Worked directly under the supervision of 2 key investors and 3 directors, transitioning from freelance designer to full-time position while successfully building and launching the company website within one month.
- Managed coordination between an outsourced development team to ensure timely project delivery.
- Cross-functionally collaborated with Business Development (9 members) and Marketing (3 members) teams across two cities to successfully launch the first showroom experience from zero to completion.
- Led a three-person design team to adapt brand guidelines and implement comprehensive designs for the entire POSM.
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VARIOUS ORGANIZATIONS
Freelance Designer
Jul 2016 – Sep 2018;
Feb 2012 – May 2015.
- Had the privilege of collaborating with various SMEs and corporations, working closely with C and D-level executives to provide exceptional UX research and UI design for more than 20 projects including Ringier Vietnam (Elle, Women's Health, Marry Network, Muabannhadat) and Ajinomoto Vietnam.
- Collaborated remotely with Little Spoon, a rapidly growing US baby food startup with multi-million-dollar funding, creating UI concepts and designing more than 200 icons for their early stage.
Development Projects
Trainer
Jan 2023 – Apr 2023;
Sep 2021 – Jan 2022.
- Completed 2 UX/ Product training projects for 10 senior designers in Military and Civilian sectors.
- Led end-to-end process: opportunity identification, customized hands-on knowledge structure, LX design, documentation with high-standard privacy and QC.
- Managed deliverables assessment; training and recruiting 3 additional trainers; securing 1 Director-level guest speaker.
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KEYFRAME
Instructor
Jun 2018 – Jan 2022.
- Trained 24 cohorts, 360 learners, over 400 teaching hours, helping numerous designers successfully transition into UX/UI careers.
- Created curriculum by conducting qualitative learner interviews for continuous improvement; collaborated with businesses to develop real-world assignments.
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DEV-C BY FACEBOOK VIETNAM
Instructor
Jun 2019 – Oct 2019.
- Collaborated with Coder School to develop Product Management syllabus in the Facebook DevC program sponsored for talented Vietnamese students.
- Delivered 46 hours of training to 25 fully-scholarship students, preparing them to compete in the Vietnam Innovation Challenge finals.
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ROBERT BOSCH VIETNAM (RVBH)
Teaching Assistant
Jun 2019 – Jul 2019.
- Collaborated with Coder School and assisted in delivering "User Experience Design 101" training program - a 4-week intensive course combining face-to-face and online blended learning activities.
- Facilitated hands-on learning activities and group projects, helping 12 senior designers apply UX design techniques and evaluation methods in real-world scenarios.
Facilitated UX/ Product workshops at:
- Top Vietnamese companies: FPT Online, Mobile World Group, Vietjet;
- Outsourcing companies: ITR Vietnam, Saigon Ruby sponsored by Nimble.
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UXVN - 2022
Conference keynote
alongside industry experts from Miro, Grab...
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PRODUCT MASTERY CONFERENCE
Host
December 09, 2023.
- Led a dedicated team of 5 through intensive 2-month preparation, overseeing all aspects of event planning, marketing, and execution.
- Successfully secured high-profile speakers including 3 Heads of Product and 1 Chief Product Officer.
- Facilitated networking opportunities between 50 industry participants and 3 Director-level guests from multinational corporations.
ACB HACKATHON
Oct 2019
Awarded second place in team competition, recognized by Mr. Tu Tien Phat, CEO of ACB.
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Instructor Excellence Award
DEV-C BY FACEBOOK VIETNAM
Jan 2019
Recognized for outstanding performance in Product Management Track instruction.
- Learning Design & Training:
+ Knowledge gap analysis.
+ Curriculum development.
+ LX design.
+ Course sales & marketing.
+ Event planning. - UX and Product Development:
+ Design thinking, triple diamond.
+ Heuristic evaluation and UX audit.
+ User interview and survey.
+ Wireflow, prototyping, MVP.
+ Usability testing (qual & quan). - Technical Tools:
+ Figma Product Suite.
+ Miro, Whimsical.
+ Lovable, Claude.
+ Notion, Trello.
+ Hotjar, Google Analytics.
- Project Execution:
+ Resource allocation.
+ Roadmap prioritization.
+ Sprint planning.
+ Stakeholder management.
+ Negotiation. - Communication & Leadership:
+ Public speaking, facilitation.
+ Constructive communication.
+ Soft-power influence.
+ Emotional intelligence.
+ Bounded empathy. - Personal Development:
+ Active reading.
+ Storytelling.
+ Visual thinking.
+ Yoga & breathwork.